Terms and Conditions

General

We have developed our Terms and Conditions of Business to be as fair as possible to both ourselves and our customers and these are the only terms under which we shall provide goods and services to you and they shall apply to each and every contract between us.

Please click on the link to view our terms and condItions.

All verbal estimates for goods and services given by us will be subject to these Terms and Conditions.

Surveys, Estimates and Orders

Please be as clear as possible with regard to the nature of the goods and services you wish us to supply in order to assist us with giving you as accurate an estimate of the cost of the works as possible, such as the type and quality of glass requested from us, the type of installation and its location and whether there are any unusual features of the location or type of work requested. The estimate we provide will be based on the information you supply to us and will be subject to alteration, or we may even refuse to carry out any works at our sole discretion, if you fail to tell us about anything that could affect the way in which we propose to carry out the installation; such as the installation site not being in a condition that allows for the installation to take place, or obstructions on site preventing access /installation, or changes to the layout or the location of the installation post survey.

We are happy to provide written estimates on request which remain valid for 20 days.

We reserve the right to charge for our time engaged in preparing surveys and estimates for you, but these charges will be deducted from any order placed with us that exceeds these charges.

We reserve the right to increase the figures quoted in any estimate in the following circumstances:

1) After submission of the estimate, you instruct us to carry out additional works not previously accounted for, or works of a different nature.

2) After submission of the estimate there is an Increase in the cost of the materials to be supplied.

3) After submission of the estimate it is discovered that different or further works are necessary to complete the job to a satisfactory standard which were not anticipated when the estimate was prepared.

4) After submission of the estimate, there are delays to the installation caused by you or 3rd parties on site.

Please note that you accept sole liability to discharge the costs of any goods or services ordered on behalf of a 3rd party unless the contract has been entered into directly between us and the 3rd party.

Timing

Dates and times given by us to start the works are estimates only and although time shall not be treated as being of the essence, we shall do our best to stick to any agreed start times / dates. However, if we are delayed or prevented from carrying out the work in whole or in part by any cause not reasonably within our control, including without limitation, war, hostilities, riots, civil commotion, strike, flood, accident or by any law, rule, regulation, order or other action of any public authority, transportation delays; you accept that the contract will be suspended for the duration of the cause of the delay, or we shall be released without penalty from performance of the contract to the extent that such performance is so limited, delayed or prevented.